Ratliff & Tipton LLC
Advertising Services Terms of Service
These Terms of Service ("Terms") govern the advertising services provided by Ratliff & Tipton LLC ("Company"). By paying any invoice that links to these Terms of Service, the client ("Client") agrees to these Terms in full.
1. Purpose
Ratliff & Tipton LLC provides advertising campaign management services designed to help businesses generate new project opportunities through digital advertising platforms.
The Client agrees that Ratliff & Tipton LLC will manage advertising campaigns on the Client’s behalf while the Client funds the advertising budget directly through the advertising platform.
2. Term of Service
Advertising campaigns are provided for a minimum term of thirty (30) days beginning on the campaign launch date.
Once a campaign has launched, it cannot be terminated before the end of the thirty (30) day term.
3. Services and Payment Terms
a. Advertising Spend
The Client agrees to fund the advertising budget directly through the advertising platform.
The advertising budget will be the daily ad spend amount verbally agreed upon by the Client and Ratliff & Tipton LLC during onboarding or strategy calls.
This advertising budget will be charged directly to the Client’s card on file with the advertising platform (such as Meta).
Advertising spend is not paid to Ratliff & Tipton LLC.
b. Service Fee
The standard service fee for advertising services is $1,300, unless otherwise verbally agreed upon between the Client and Ratliff & Tipton LLC during a call or consultation.
If the service fee is broken down into separate payments, then the client agrees to pay them within 3 days of the invoice being sent.
If the client does not pay the invoice for the separated service fee payments, they expressly authorize Ratliff & Tipton LLC to charge the card on file for the outstanding balance.
The service fee is non-refundable once paid.
However, if Ratliff & Tipton LLC provided a specific guarantee during a recorded call, that guarantee will apply according to the terms discussed during that call.
Call recordings maintained by Ratliff & Tipton LLC may be used to verify any pricing agreements, guarantees, or service terms discussed verbally.
c. Services Provided
Ratliff & Tipton LLC may provide the following services:
Meta advertising campaign management
CRM access
Automations
AI employee tools
Facebook reviews management
Facebook content posting
The specific services provided may vary depending on the campaign setup.
4. Advertising Campaign Control
a. Campaign Continuity
Once launched, advertising campaigns will run continuously for the full thirty (30) day advertising term unless adjusted by Ratliff & Tipton LLC.
b. Pause Authority
The Client may not pause, stop, or interrupt the advertising campaign once it has begun.
Ratliff & Tipton LLC reserves the sole right to pause, modify, or adjust the campaign as needed.
c. Ad Account Management
Ratliff & Tipton LLC maintains full administrative control of the advertising account used for campaign management.
The Client will not be granted access to the advertising account.
d. Payment Method Maintenance
The Client is responsible for ensuring that a valid payment method remains on file with the advertising platform throughout the entire advertising term.
If the payment method fails, campaign performance may be affected and Ratliff & Tipton LLC is not responsible for resulting performance issues.
5. Content License
The Client grants Ratliff & Tipton LLC a non-exclusive, royalty-free license to use, reproduce, modify, and display the Client’s:
Business name
Logos
Images
Videos
Testimonials
Marketing materials
for the purpose of advertising, marketing, and promotional activities.
6. Reporting and Verification
Ratliff & Tipton LLC may provide campaign updates and lead information to the Client upon request.
Both parties agree to retain relevant records for a minimum of two (2) years in the event of future questions or verification.
7. Responsibilities of Each Party
Ratliff & Tipton LLC Responsibilities
Manage and optimize Meta advertising campaigns
Provide the services outlined in these Terms
Client Responsibilities
Maintain the agreed advertising budget
Maintain a valid payment method on the advertising platform
Pay all service fees
Provide necessary content and information required for campaign execution
Respond to communications necessary for campaign management
8. Client Communication & Service Fee
If the Client fails to respond to communications or requests for required information for twelve (12) consecutive calendar days, the following will apply:
All payments made by the Client will become non-refundable and retained by Ratliff & Tipton LLC as compensation for services performed and reserved capacity.
Ratliff & Tipton LLC may suspend further work until communication resumes.
Ratliff & Tipton LLC is not obligated to restart the campaign or refund any portion of the service fee once communication resumes.
9. Call Recording & Verbal Agreements
Client strategy calls, onboarding calls, and other communications with Ratliff & Tipton LLC may be recorded for quality assurance, training, and verification purposes.
These recordings may be stored by Ratliff & Tipton LLC and may be used to verify verbal agreements regarding advertising budgets, pricing, guarantees, service scope, campaign expectations, or other terms discussed during the call.
By engaging with Ratliff & Tipton LLC and participating in calls, the Client consents to the recording and storage of these communications.
10. Limitation of Liability
Ratliff & Tipton LLC will use reasonable efforts to generate quality leads but makes no guarantees regarding lead quality, project revenue, or conversion rates.
Ratliff & Tipton LLC is not responsible for:
Changes to advertising platforms
Platform outages
Account restrictions
Policy changes
Under no circumstances shall Ratliff & Tipton LLC’s total liability exceed the amount of the service fee paid by the Client.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky.
Any legal proceedings related to these Terms shall occur in the State of Kentucky.
12. Arbitration
If a dispute arises that cannot be resolved through good faith negotiations within fourteen (14) days, the parties agree to resolve the matter through binding arbitration administered by the American Arbitration Association in Kentucky.
The arbitrator's decision shall be final and binding.
13. Digital Communication
All communications, approvals, notices, and updates may be delivered electronically via email or digital messaging.
Digital communication will be considered valid and binding.
14. Payment Disputes & Chargebacks
By paying any invoice that links to these Terms of Service, the Client acknowledges that the payment was made voluntarily for advertising services and confirms acceptance of these Terms of Service.
The Client agrees not to initiate a chargeback, payment dispute, or payment reversal with their bank or payment processor for services rendered under these Terms.
If a chargeback or payment dispute is initiated, Ratliff & Tipton LLC reserves the right to provide evidence including but not limited to:
Invoices
Call recordings
Written communications
Campaign records
These Terms of Service
as proof that the Client authorized and agreed to the services.
If a chargeback is filed and later resolved in favor of Ratliff & Tipton LLC, the Client agrees to reimburse Ratliff & Tipton LLC for any chargeback fees, administrative costs, or collection expenses incurred.
15. Entire Agreement
These Terms represent the entire agreement between Ratliff & Tipton LLC and the Client regarding advertising services and replace any prior discussions or agreements.
16. Acceptance of Terms
By paying any invoice that links to these Terms of Service, the Client acknowledges that they have read, understood, and agreed to these Terms of Service.